Privacy Policy

Last updated: February 18, 2025

1. Introduction

1.1 Lumea (“we”, “our” or “us”) is committed to protecting the privacy of its users (“you” or “users”). This privacy policy explains how we collect, use and protect your personal data.

2. Personal data we collect

2.1 We collect the personal data you choose to give us when you create an account, place an order or sign up for our newsletter. This may include, without limitation, your name, address, email address and payment information.

2.2 We may also automatically collect certain information, such as your IP address, the type of browser you use, the pages you visit on our website and other data about how you interact with the platform.

3. How we use personal data

3.1 We use the personal data we collect to process your orders, personalize your experience on our site, send you information about our products and promotions, and improve our services.

3.2 We do not sell or rent your personal data to third parties without your explicit consent.

4. Protection of personal data

4.1 We apply appropriate security measures to protect your personal data against unauthorized access, disclosure, modification or destruction.

5. Cookies

5.1 We use cookies to improve your browsing experience on our website. You can set your browser to refuse all cookies or to tell you when a cookie is sent.

6. Access to and correction of personal data

6.1 You have the right to access, correct, delete or restrict the processing of your personal data. You can exercise these rights by contacting us at Lumea.

7. Retention of personal data

7.1 We keep your personal data for as long as needed to fulfil the purposes it was collected for, unless the law requires a longer retention period.

8. Changes to the privacy policy

8.1 We reserve the right to change this privacy policy at any time. Changes take effect as soon as they are published on our website.

9. Contact

9.1 If you have questions about our privacy policy, contact us at: vorahelp@gmail.com .